Lou Go's Question Title * 1. How did you hear about Lou Go’s? Social media (i.e. Facebook, Instagram etc.) A friend Family member Radio/TV advertisement Question Title * 2. Did you know about the taxi caller ID? Yes No Question Title * 3. If yes, how satisfied were you with the ease of use of taxi caller? Very satisfied Satisfied Not satisfied Question Title * 4. How satisfied were you with the pick-up time? Very satisfied Satisfied Not satisfied Question Title * 5. How satisfied were you with the staff courtesy? Very satisfied Satisfied Not satisfied Question Title * 6. How satisfied were you with the cleanliness of the vehicle? Very satisfied Satisfied Not satisfied Question Title * 7. Did you feel safe riding with the driver? Yes No Question Title * 8. How knowledgeable were our drivers of the pick-up and drop-off location? Extremely knowledgeable Very knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable Question Title * 9. What level of driver professionalism (attire, courtesy, politeness, attitude, assistance with luggage, etc) did you experience? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Question Title * 10. Are you interested in receiving information about specials and group rates? If so, please provide your email address below. Question Title * 11. If our driver provided you exceptional customer service, please leave his/her name below. Question Title * 12. Please feel free to share any additional thoughts about Lou Go’s. Question Title * 13. Please rate us. Done
