In preparing for the 2014 Legislative Session, NYLA has identified technology infrastructure needs as a talking point that resonates with elected officials. To substantiate our assumptions, NYLA is conducting a survey of public libraries to gauge the technology needs across the state.

Capacity

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* 1. How many computer workstations do you have available to the public?

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* 2. How long is the average wait for a public computer?

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* 3. How many additional workstations do you estimate would be required to accommodate the needs of your patrons without waiting?

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* 4. If you were to install new workstations to meet patron demand, do you have adequate space in your library to accommodate them?

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* 5. Does your library have adequate printer, copier and scanner capability?

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* 6. Does your library have access to a broadband internet connection?

Age of Public Computing Infrastructure

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* 7. What is the average age of your computer workstations?

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* 8. When is the last year you purchased new computers?

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* 9. How many of your workstations are over five years old?

Budget Issues

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* 10. Please estimate what percentage of your annual budget is spent on technology? (Including hardware and software, both public and staff use; excluding databases and circulating materials such as e-books)

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* 11. Please estimate what percentage of your annual budget is spent on telecommunication expenses? (telephone and internet connections)

Access / Training

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* 12. Does your library have a dedicated English as a Second Language workstation?

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* 13. Does your library have adaptive technology to accommodate patrons with disabilities?

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* 14. Does your library offer digital literacy training programs for patrons?

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* 15. Does your library have access to tutorial software for basic programs such those contained in the Microsoft Office suite?

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* 16. If yes, can the software accommodate English as a Second Language and special needs patrons?

WiFi

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* 17. Does your library run a wireless network for patrons to access?

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* 18. If yes, is the capacity of your wireless network adequate for patron needs (e.g., does it slow down during peak times)?

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* 19. If yes, do you restrict WiFi access during non-library hours?

Tablets & eBooks

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* 20. Please estimate what percentage of your library’s annual budget is spent on eBooks? (acquiring licenses and/or devices, lending and management)(This is an estimate only.)

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* 21. Does your library lend devices (tablets, eReaders, laptops, etc.) for use within the library or for circulation?

Contact Information

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* 22. Library Name:

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* 23. Address:

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* 24. Library System:

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* 25. Name of person completing survey:

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* 26. Contact e-mail address:

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