Tell us about your stay

Feedback on your recent stay

Thank you for taking the time to complete our survey. By providing us your feedback, you're helping us to understand what we do well, as well as any improvements we need to make.

Question Title

1. How did you hear about us?

Return customer

Email from NCIE

NCIE website

Other

Please specify

Question Title

2. How would you rate your overall stay at the National Centre of Indigenous Excellence (NCIE)?

Poor, I wouldn't come here again

OK, but there is room for improvement

Good, I mostly liked the experience

Great, I enjoyed the experience

Excellent, I loved the experience

Poor, I wouldn't come here again

OK, but there is room for improvement

Good, I mostly liked the experience

Great, I enjoyed the experience

Excellent, I loved the experience

Additional comments (optional)

Question Title

3. How would you rate your overall booking experience?

Poor, it was time consuming

OK, but there is room for improvement

Good, it was mostly efficient

Great, it was efficient

Excellent, it was easy and efficient

Poor, it was time consuming

OK, but there is room for improvement

Good, it was mostly efficient

Great, it was efficient

Excellent, it was easy and efficient

Additional comments (optional)

Question Title

4. How would you rate the service offered by our staff?

Poor, the staff were unattentive

OK, but there is room for improvement

Good, they were mostly helpful

Great

Excellent, they were friendly and attentive

Poor, the staff were unattentive

OK, but there is room for improvement

Good, they were mostly helpful

Great

Excellent, they were friendly and attentive

Additional comments (optional)

Question Title

5. How would you rate our accommodation?

Poor, I wouldn't stay here again

OK, but there is room for improvement

Good, I mostly liked staying here

Great, I enjoyed my stay

Excellent, I was very comfortable

Poor, I wouldn't stay here again

OK, but there is room for improvement

Good, I mostly liked staying here

Great, I enjoyed my stay

Excellent, I was very comfortable

Additional comments (optional)

Question Title

6. How would you rate our food?

Poor, the quality was inconsistent

OK, but there is room for improvement

Good, I mostly liked the menu options

Great, I enjoyed the food

Excellent, the food was delicious

Poor, the quality was inconsistent

OK, but there is room for improvement

Good, I mostly liked the menu options

Great, I enjoyed the food

Excellent, the food was delicious

Additional comments (optional)

Question Title

7. Did you experience any problems during your stay?

Yes

If yes, please specify

Question Title

8. What could we have done better to improve your stay with us?

Question Title

9. How likely is it that you would recommend the NCIE to a friend or colleague?

Not at all likely

Extremely likely

Question Title

10. Are you happy for us to contact you?

Yes

Please supply your email address and contact number

If you enjoyed your experience at the NCIE, you can recommend us to your friends and colleagues by sending them a postcard.